Wasty McWasterson

Because of my ever-growing desire to be more environmentally friendly, i have been switching all of my personal debt accounts from paper statements to online statements. In my 13 years of being in debt (yay me!) i have only ever had to reference back to a year-old statement once. I was contesting some kind of charge and it ended up being my fault anyway. I figure that if i have to again in the future, it had better be as easy as the click(s) of a button. Well, my AT&T Universal Card just has to be different... This is the one card i have had since i was 18. I would really like to remain loyal and continue our relationship, but they keep sending me these: (boldness added by me for effect)

Dear CENA M MARTIN:

Your AT&T Universal Card statement is now available at www.universalcard.com. This notification is part of the All-Electronic Program you enrolled in to receive your statements online only instead of the mail.

Blah, blah, blah...

We hope you continue to enjoy the many benefits of the All-Electronic Program.

I know i could try calling them to request that they STOP SENDING ME PAPER, but i would just end up being passed around between departments, wasting my time and theirs. So instead i will let them continue to spend their time sending paper to customers who have requested them not to, and bitch about it online. Hasnt that become the American Way?

Chop chop!

The other night zieak made himself a meal consisting of egg noodles and kielbasa sausage. It is actually very good for how cheap and bland it is. Well, he didnt use the entire package of sausage, so zip locked it and threw it in the fridge. When i went to use it the next night, i started laughing so hard tears poured down my cheeks. You got me sweetie.

I F#$&ING HATE DELL

Feel free to skip this post as i am only typing out my frustration at one of the worst companies in the world. They have wasted almost 3 hours of my life with no resolution. Its not a problem that stops me from doing anything, it is just a slight hassle that their goddamn technical support technicians should be able to fix for me.

I bought this brand new computer just 2 months ago. Last thursday i downloaded an update for my anti-virus software, AVG. When the system tried rebooting after the update, it stalled on the DELL logo screen. I tried troubleshooting myself first, but did not get anywhere. I called their 800 number for technical support and got "Andre." He proceeded to troubleshoot with me for over 2 HOURS, determining that it would not boot up if the Dell printer was plugged into the usb port. We uninstalled and reinstalled the printer, changed all kinds of settings, nothing. Then he put me on hold for the trillionth time, and i was disconnected. Dial tone. Yay. I called back from my cell phone just in case he tried calling me back on the land line. Of course he didnt. The lady i got this time said he would call me back, that i just needed to wait.

So, i waited until today. 5 goddamn days. I dreaded calling back because i knew it would be a hassle. And they did not let me down. Of course i wasnt allowed to talk to "Andre" i had to reiterate my entire problem to "Mark." Even though he said he checked the documentation about the last call he proceeded to walk me through the exact same things as Andre. I stopped him and said i refused to uninstall and reinstall again, that this is all a big waste of my time. He asked to put me on hold "for 2 to 3 minutes" which stretched over 5... I hung up completely furious. Now i just have to unplug the printer every time i start up the computer. Oh well. I also want to discourage my friends and family from ever buying a Dell product in the future. Not only do they waste HUGE amounts of paper sending out catalogs to people who have requested that they stop, their customer service and technical support SUCKS.

Whew. Rant over.

AWESOME UPDATE: I tried fixing it myself and now my computer is all levels of f#$&ed up. Yipee!